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      Urgent! Tamayyaz– Reservation Agent – Saudis Only Position in Riyadh - AccorHotel
 
                        
                         Job Description
Key Responsibilities
Reservations Handling
Process individual and group reservation requests efficiently and accurately through Opera / Accor systems.
Respond promptly to inquiries via phone, email, website, or OTA platforms.
Upsell higher room categories and promote hotel packages to maximize revenue.
Ensure all bookings are confirmed with complete and accurate guest information.
System & Reporting
Maintain reservation records and update changes, cancellations, and no-shows.
Monitor daily arrivals and coordinate with Front Office and Housekeeping teams.
Prepare and send daily / weekly reservation reports as required.
Ensure rate parity across all booking channels.
Guest Communication & Service
Handle special requests (early check-in, late check-out, VIP amenities, etc.).
Communicate professionally with travel agents, corporate clients, and walk-in guests.
Resolve booking-related issues or escalate when necessary.
Maintain confidentiality of guest information in line with data privacy standards.
Coordination & Compliance
Liaise with Sales, Revenue, and Front Office teams for group bookings or long stays.
Follow Accor policies, reservation procedures, and brand standards.
Support in overbooking situations as per hotel revenue strategy.
Qualifications & Skills
Previous experience in hotel reservations or front office (preferred, not mandatory for entry-level).
Knowledge of Opera PMS / Accor Reservation Systems is an advantage.
Strong communication skills in English (Arabic is a plus).
Customer-oriented with a positive and professional attitude.
Ability to multitask and work under pressure.
Basic knowledge of Microsoft Office (Excel, Outlook).
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Unlock Your Tamayyaz Reservation Potential: Insight & Career Growth Guide
Real-time Tamayyaz Reservation Jobs Trends in Riyadh, Saudi Arabia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Tamayyaz Reservation in Riyadh, Saudi Arabia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 35 jobs in Saudi Arabia and 2 jobs in Riyadh. This comprehensive analysis highlights market share and opportunities for professionals in Tamayyaz Reservation roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! AccorHotel is currently hiring and seeking a Tamayyaz– Reservation Agent – Saudis Only to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Tamayyaz– Reservation Agent – Saudis Only Jobs Riyadh.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AccorHotel adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Tamayyaz– Reservation Agent – Saudis Only Jobs Saudi Arabia varies, but the pay scale is rated "Standard" in Riyadh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
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Before the Interview:To prepare for your Tamayyaz– Reservation Agent – Saudis Only interview at AccorHotel, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the AccorHotel's products or services and be prepared to discuss how you can contribute to their success.
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