Job Summary
The Assistant Catering Manager oversees all aspects of banqueting & catering operations to ensure flawless execution of multiple daily events, exceptional guest service, and operational excellence.
Assists Catering Managers and Operations Manager, responsible for the leadership, training, and performance of the banquet team.
Works closely with Sales, Culinary, and other departments to deliver a luxury-level experience for all weddings, corporates, galas, and social gatherings owned
Key Responsibilities
- Oversee the setup, service, and breakdown of multiple daily events with an eye for detail and refinement.
- Support the daily management of banquet operations, ensuring seamless execution of events.
- Guide and support banquet supervisors and service teams in delivering high-quality service.
- Lead pre-event briefings, delegate technical part to supervisors, building and instilling confidence and clarity among the team.
- Enforce strict adherence to health, safety, and sanitation regulations and company policies.
- Maintain departmental inventories, equipment, and supplies to par level for smooth operations.
Lead and guide banqueting supervisors through their assigned tasks.
- Assist the banquet supervisors and head waiters/waitresses to manage the junior team members and casual labor under his/her leadership and to ensure all tasks assigned/required are carried out on time and according to instructions and departmental standards.
- Check EFs (Event Forecasts), plan the manning allocation and work assignments for all events.
- Assist Banquet Managers and Operation Manager in creating staffs trainings materials, take charge for executing staff trainings.
- Assist Banquet Managers in staffs development, counselling and resolving staff conflicts, establish and maintain effective employee working relationships.
- Lead the communication with staffing agencies regarding staff requests, minimize staff overtime, council and check monthly invoices, prepare casual labor time sheets for submitting to Finance
Qualifications
- Degree or diploma from accredited university in hospitality, event management or related field is preferrable.
- Proficiency with standard office software (Microsoft Office Suite, Adobe Reader X, etc.), previous experience with PMSs (Property Management Systems) is required.
- English fluency required; Arabic is an advantage.
- Driving license.
Experience
- Between 3 to 5 years of general experience in banqueting, catering, restaurant, or hotel environments.
- Minimum 1 year of relevant experience in a similar capacity.
- Experience in event management, wedding planning or guests relationships can be beneficial.
Preferred Skills
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A passion for hospitality and delivering high-quality service.
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Exceptional communication, interpersonal, and organizational skills.
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Problem-solving orientation.
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Multitasking abilities.
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Ability to work in a fast-paced environment while maintaining luxury service excellence and attention to detail.
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Strong teamwork skills.
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Ability to work collaboratively with the Banquet and Operations Managers.
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Should be able to cope with the physical demand of the job, which includes but is not limited to: