- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Cluster Director Of Spa & Wellness.
Urgent! Cluster Director Of Spa & Wellness Job Opening In Umluj – Now Hiring RAFFLES
Job Description
The Spa & Wellness Manager is responsible for curating and delivering an exceptional wellness journey at Raffles& Fairmont, seamlessly integrating the spa, fitness, and overall well-being offerings for guests and colleagues.
This leadership role ensures the highest standards of personalized service, brand alignment, financial performance, and team development.
As a Raffles & Fairmont brand ambassador, the Spa & Wellness Manager brings emotional luxury to life through thoughtful rituals, holistic programs, and unforgettable moments of care.
1.
Strategic Leadership
Develop and implement a holistic wellness strategy that aligns with Raffles & Fairmont ultra-luxury positioning and wellness philosophy.
Lead business planning, annual budgeting, and capex development for the Spa & Wellness division.
Create long-term vision for spa and wellness innovation, including new treatments, retail concepts, and lifestyle experiences.
Actively participate in hotel executive and wellness cluster meetings.
2.
Operational Excellence
Oversee all areas of spa operations: treatments, wellness therapies, fitness, relaxation areas, guest journey, and retail.
Ensure daily operational excellence through regular walkthroughs, LQA audits, ALLSafe protocols, and preventive maintenance coordination.
Develop and implement SOPs to ensure consistency, safety, hygiene, and service quality.
3.
Guest Experience & Personalization
Design and implement unique wellness experiences that reflect the local culture and the Raffles & Fairmont Emotional Wellbeing pillars.
Personalize guest journeys through pre-arrival profiling, in-treatment customization, and post-stay recommendations.
Lead VIP coordination, guest recovery, and guest preference mapping.
4.
Team Leadership & Culture
Recruit, train, and mentor a passionate and professional wellness team, fostering a culture of care and excellence.
Conduct regular performance reviews, development plans, and team engagement sessions.
Align team behaviors with Raffles & Fairmont values, ensuring cultural and emotional intelligence in all interactions.
Lead departmental briefings, wellness education, and cross-training programs.
5.
Financial & Revenue Management
Manage spa P&L, including forecasting, budgeting, and achieving targeted revenues and GOP.
Oversee inventory, procurement, and cost controls for treatments, linen, uniforms, and retail.
Implement strategic promotions, upselling training, and dynamic pricing.
Collaborate with Revenue and Marketing teams to drive wellness revenue channels (e.g., packages, retail, memberships).
6.
Sales, Marketing & Branding
Drive annual wellness marketing calendar, including events, retreats, seasonal offers, and partnerships.
Ensure alignment with Raffles brand standards across all collateral, signage, and treatment menus.
Represent Spa & Wellness in media opportunities, VIP briefings, and site inspections.
Partner with PR and marketing for local and international brand exposure.
7.
Sustainability & Compliance
Ensure the use of sustainable products, reduce single-use plastics, optimize energy and water consumption, and promote environmental awareness among the team to deliver responsible luxury in every guest experience.
Ensure full compliance with ALL Safe standards, hygiene protocols, and health regulations.
Coordinate emergency and safety training specific to spa and fitness environments.
Understanding of ultra-luxury guest expectations and brand alignment.
Experience in project coordination, scheduling, and document control during pre-opening stages.
Experience in Pre- Opening is a must.
A proactive, anticipatory approach with a strong sense of ownership and accountability.
Impeccable grooming and personal presentation aligned with luxury standards.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Cluster Director Potential: Insight & Career Growth Guide
Real-time Cluster Director Jobs Trends in Umluj, Saudi Arabia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Cluster Director in Umluj, Saudi Arabia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 490 jobs in Saudi Arabia and 6 jobs in Umluj. This comprehensive analysis highlights market share and opportunities for professionals in Cluster Director roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! RAFFLES is currently hiring and seeking a Cluster Director Of Spa & Wellness to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Cluster Director Of Spa & Wellness Jobs Umluj.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RAFFLES adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Cluster Director Of Spa & Wellness Jobs Saudi Arabia varies, but the pay scale is rated "Standard" in Umluj. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Cluster Director Of Spa & Wellness typically include Other Management Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Cluster Director Of Spa & Wellness, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Cluster Director Of Spa & Wellness interview at RAFFLES, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RAFFLES's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Cluster Director Of Spa & Wellness is easy with Saudi Arabia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!