Urgent! Customer Lifetime Business Development CT DXR Manager Job Opening In Riyadh – Now Hiring Philips
The Customer Lifetime Value Specialist is responsible for leading the identification of complex up-sell and cross-sell opportunities, leveraging advanced data analysis and customer insights to drive significant revenue growth.
The role manages the entire small expansion sales process, coordinating with Customer Delivery and key stakeholders.
The role builds strong relationships with internal and external partners, acting as a trusted advisor to customers on strategic up-sell and cross-sell opportunities.
The role collaborates with marketing and product teams, leading customer feedback analysis, maintaining detailed records, and monitoring industry trends.
**Your role:**
+ Being the knowledge expert on the Customer Lifetime Value (CLV) Program portfolio and products, driving overall business by providing clinical and technical product (modality) expertise on the Enterprise-wide product / modality across the accounts.
+ Driving business opportunities along the customer life cycle, and build strong customer installed base segmentation and customer life cycle management plans together with the regional CLV leader (Growth, Strategy co-creation, and Commercial Execution of CLV Business)
+ Driving Life cycle business across Equipment and Service on enterprise-wide level (all modalities / businesses) and works directly with customers promoting Options, add-ons & upgrades to convert opportunities to sales for growing CLV revenue.
+ Building a network of key contacts (Sponsor & Power Sponsor – Decision Maker) and relationships within accounts to convert opportunities to sales supporting the customer buying journey.
+ Teaming up and supporting internal network working closely with Account Managers, Inside Sales Team, IB Manager, CLV Lead, Sales, Marketing & Sales Back Office teams (e.g., KAM, AM, CAS, FSE, CSAM and Indirect Channel managers, Distributor/Channel Partner teams, GBS etc) to manage opportunities and win deals.
+ Supporting Account Managers in driving overall business and product deal support by providing clinical and technical product (modality) expertise on the product / modality across the accounts.
+ Registration and reporting of sales activities within the provided sales tools (SFDC) and according to the defined reporting requirements.
Communicating and updating all customer facing team members who contact the same IB Account.
+ Creating proactive touch points to customers, utilizing multiple channels such as social media, e-com and virtual meetings.
Contacting customers via telephone and/or email to new and/or competition accounts as well as be responsible for the timely response to converting leads to order by developing opportunities.
+ Researching accounts to understand customer pains, use data analytics internal and external, identify key players and generate interest, as well as investigation & resolve customer queries/requests
+ Managing portfolio by setting objectives for each call to maximize territory business plans.
Supporting the Account Managers and District Managers in achievement of business goals including balanced selling and BG/BIU AOP attainment and validating product forecasts.
+ Developing and managing a healthy and predictable sales funnel in SFDC that meets or exceeds AOP / Forecast Targets and forecast accuracy expectations
You are a part ofCommercial Services Team and report directly into the Commercial Services Leader META.
**You are the right fit if:**
+ Bachelor’s degree in the technical or medical field
+ At least 7 years of related experience in the business/sales/marketing field on the healthcare business with experience/exposure in IGT/DXR/CT clinical sales/marketing
+ Experience in multinational organization with cross functional teams
+ Medical/clinical background is a must
+ Regional experience in Middle East , Turkey and Africa Region is an added value
+ Structured and logical thinking
+ Customer Lifetime value awareness
+ IT savvy and quick to learn
+ Willing to travel extensively within the region
+ Excellent communication skills in English
+ Fluency in Arabic is preferred but not a must
**How we work together**
We believe that we are better together than apart.
For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
this role is a field role.
**About Philips**
We are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
You may still be the right candidate for this or other opportunities at Philips.
Learn more about our culture of impact with care here.
#LI-EU
#LI-FIELD
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Unlock Your Customer Lifetime Potential: Insight & Career Growth Guide
Real-time Customer Lifetime Jobs Trends in Riyadh, Saudi Arabia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Lifetime in Riyadh, Saudi Arabia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 97 jobs in Saudi Arabia and 64 jobs in Riyadh. This comprehensive analysis highlights market share and opportunities for professionals in Customer Lifetime roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Philips is currently hiring and seeking a Customer Lifetime Business Development CT DXR Manager to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Philips adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Lifetime Business Development CT DXR Manager Jobs Saudi Arabia varies, but the pay scale is rated "Standard" in Riyadh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Lifetime Business Development CT DXR Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Customer Lifetime Business Development CT DXR Manager interview at Philips, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Philips's products or services and be prepared to discuss how you can contribute to their success.
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