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Urgent! Customer Service Associate (role open for Saudi nationals only), CS Operations Job Opening In Riyadh – Now Hiring Amazon
Description
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers.
You’ll be the first point of contact for our Saudi Arabia customers in both Arabic and English by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance.
Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
What are your hours?
This role requires working variable hours to match when customers need us most.
You will work [insert if shift is day and late shifts and your work week is minimum 40 hours.
In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 8 am and 10 pm Monday to Sunday.
You will receive your work schedule at least 1-2 weeks in advance and your shifts may change every 1-4 weeks.
You may be required to work national holidays.
You will learn more about your exact schedule closer to your start date.
What strengths will you bring?
• Hard-working, articulate, and detail-oriented
• Friendly and customer-focused in every situation
• Ability to learn quickly and embrace change
• Comfortable multi-tasking in a high-energy environment.
What benefits will you receive?
One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service.
You’ll receive training and be provided with a complete equipment package when you join.
Additionally, we offer a number of benefits, including:
• Medical insurance for the employee, as well as their spouse and children
• Amazon employee discount
• Nursery Benefit
• Life Insurance
• Expert training and ongoing opportunities to learn more and develop your skills
About the team
Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal.
Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here.
You won’t be asked to read from a script or learn dialogue by heart.
Instead, we’ll provide you with the training you need to problem solve for our customers.
You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
Basic Qualifications
• Minimum age: 18 years old
• Be a Saudi national
• Minimum qualification of a high school degree - Passed
• Strong communication skills in Arabic and English (both written and oral fluency)
• Experience working with a computer
• The availability to work varying shifts from Monday to Sunday within the operating hours of 8 AM to 10 PM
• Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)
Preferred Qualifications
• Minimum 6+ months of Contact Center/ BPO experience in Voice Support is a plus
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Riyadh, Saudi Arabia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Riyadh, Saudi Arabia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 319 jobs in Saudi Arabia and 177 jobs in Riyadh. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Amazon is currently hiring and seeking a Customer Service Associate (role open for Saudi nationals only), CS Operations to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Associate (role open for Saudi nationals only), CS Operations Jobs Riyadh.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Amazon adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Associate (role open for Saudi nationals only), CS Operations Jobs Saudi Arabia varies, but the pay scale is rated "Standard" in Riyadh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Associate (role open for Saudi nationals only), CS Operations typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Customer Service Associate (role open for Saudi nationals only), CS Operations interview at Amazon, research the company, understand the job requirements, and practice common interview questions.
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