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Guest Service Agent Job Opening In Riyadh – Now Hiring Radisson Hotel Group


Job description

Job Description

We are seeking a friendly and professional Guest Service Associate to join our Front Office team in Mumbai, India.

As the first point of contact for our guests, you will play a crucial role in ensuring exceptional customer experiences and maintaining the highest standards of service.

  • Welcome and check-in guests, providing a warm and efficient arrival experience
  • Handle guest inquiries, requests, and complaints promptly and professionally
  • Process check-outs and payments accurately, ensuring guest satisfaction
  • Coordinate with other departments to fulfill guest needs and resolve issues
  • Maintain accurate guest records and room status information
  • Assist with reservations and provide information about hotel services and local attractions
  • Ensure the front desk area is clean, organized, and well-stocked
  • Handle cash and credit card transactions securely and accurately
  • Participate in team meetings and contribute ideas for improving guest services
  • Adhere to all hotel policies, procedures, and safety guidelines
  • Assist with additional front office duties as assigned

Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Excellent communication skills in English and Hindi (bilingual proficiency required)
  • Strong customer service orientation with a friendly and professional demeanor
  • Ability to work efficiently in a fast-paced, dynamic environment
  • Exceptional problem-solving skills and attention to detail
  • Team player with a collaborative attitude
  • Proficiency in basic computer skills and hotel management systems (preferred)
  • Flexibility to work different shifts, including weekends and holidays
  • Ability to stand for extended periods and assist with luggage if needed
  • Strong organizational skills and ability to multitask effectively


Additional Information

Why Join Radisson Hotel Group? 

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day.

Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful.

We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide.

Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!  

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. 

Apply now and let’s make every moment matter. 

We welcome applicants from all backgrounds, abilities, and experiences.

If you need any adjustments during the application process, please let us know. 

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Guest Service Potential: Insight & Career Growth Guide


Real-time Guest Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Guest Service in Riyadh, Saudi Arabia, highlighting market share and opportunities for professionals in Guest Service roles.

245 Jobs in Saudi Arabia
245
111 Jobs in Riyadh
111
Download Guest Service Jobs Trends in Riyadh and Saudi Arabia

Are You Looking for Guest Service Agent Job?

Great news! is currently hiring and seeking a Guest Service Agent to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Radisson Hotel Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Saudi Arabia laws and regulations

What Is the Average Salary Range for Guest Service Agent Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Riyadh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Guest Service Agent?

Key qualifications for Guest Service Agent typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Guest Service Agent?

To improve your chances of getting hired for Guest Service Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Guest Service Agent Job Success

Radisson Hotel Group interview tips for Guest Service Agent

Here are some tips to help you prepare for and ace your Guest Service Agent job interview:

Before the Interview:

Research: Learn about the Radisson Hotel Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Guest Service Agent interview at Radisson Hotel Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Radisson Hotel Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Guest Service Agent Positions

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