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IT Field Service Technician Job Opening In Riyadh – Now Hiring Dextermind Technologies


Job description

We are specializes in offering comprehensive IT support services, from Level 1 to Level 3, through a team of expert engineers available 24/7.

We are dedicated to providing top-notch IT support to our clients, and we have a global presence in regions such as APAC, EMEA, and LATAM.

Our localized support model ensures that we deliver tailored solutions to meet the unique needs of our clients in different regions, and we are committed to sustaining world-class IT support to help businesses thrive.

The Role

You will be responsible for :

  • Advanced knowledge of MS Excel for tracking and reporting on service performance and incident trends.
  • Strong troubleshooting skills in hardware and software for both Windows and macOS, including installation, configuration, and performance optimization.
  • Excellent communication and interpersonal skills to explain technical concepts to non-technical users.
  • Ability to manage multiple tasks efficiently while maintaining high levels of accuracy and attention to detail.
  • Strong team collaboration skills, with the ability to work independently when needed.
  • Basic knowledge of ticketing systems (e.g., ServiceNow) and IT service management (ITSM) principles. 

Ideal Profile

  • Must have 3+ years of experience in IT support, field services, or a related role.
  • Hands-on experience with Microsoft Office Suite, especially MS Excel (creating reports, working with formulas and data analysis) and PowerPoint.
  • Solid experience with troubleshooting hardware and software issues in a professional setting, specifically in both Windows and macOS environments.
  • Ability to carry and transport IT equipment weighing up to 50 lbs as needed for installations, repairs, and asset management activities. 
  • Ability to perform physical tasks such as lifting, moving, and setting up hardware and peripherals. 
  • Willingness to work flexible hours or be on-call for emergency support. 
  • Certifications such as CompTIA A+, Network+, or ITIL Foundation are a plus. 
  • Good understanding of the local work culture and ability to be a people person.

What's on Offer?

  • Join a well known brand within Telecommunications
  • Excellent career development opportunities
  • Opportunity to make a positive impact

Required Skill Profession

Other Installation, Maintenance, And Repair Occupations


  • Job Details

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Unlock Your IT Field Potential: Insight & Career Growth Guide


Real-time IT Field Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Field in Riyadh, Saudi Arabia, highlighting market share and opportunities for professionals in IT Field roles.

188 Jobs in Saudi Arabia
188
95 Jobs in Riyadh
95
Download It Field Jobs Trends in Riyadh and Saudi Arabia

Are You Looking for IT Field Service Technician Job?

Great news! is currently hiring and seeking a IT Field Service Technician to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Dextermind Technologies adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Saudi Arabia laws and regulations

What Is the Average Salary Range for IT Field Service Technician Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Riyadh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Field Service Technician?

Key qualifications for IT Field Service Technician typically include Other Installation, Maintenance, And Repair Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT Field Service Technician?

To improve your chances of getting hired for IT Field Service Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Field Service Technician Job Success

Dextermind Technologies interview tips for IT Field Service Technician

Here are some tips to help you prepare for and ace your IT Field Service Technician job interview:

Before the Interview:

Research: Learn about the Dextermind Technologies's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Field Service Technician interview at Dextermind Technologies, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Dextermind Technologies's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for IT Field Service Technician Positions

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