Responsibilities:
- Quality Assurance Management:
- Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements.
- Develop and update procedures for documenting complaints and conducting investigations.
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- Testing:
- Implement comprehensive testing strategies to ensure product quality.
- Manage software testing tools and modern technologies.
- Analyze test results and provide recommendations for improvement.
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- Auditing:
- Conduct regular audits to ensure compliance with quality standards.
- Collaborate with legal audit teams to ensure organizational objectives are met.
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- Governance, Risk, and Compliance (aGRC):
- Develop and implement IT governance frameworks.
- Monitor compliance with local and international regulations.
- Identify potential risks and establish mitigation strategies.
Requirements
Experience in quality assurance, with a strong understanding of standards like ISO-9001.
Strong analytical and problem-solving skills.
Familiarity with defect management and software testing tools.
Ability to work in cross-functional teams and engage with stakeholders.