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Saudi Arabia Jobs Expertini

Urgent! Laundry Manager Job Opening In Riyadh – Now Hiring SOFITEL



Job description

Job Description

  • Ensure consistent supply of clean, neat and quality linens and uniforms.
  • Perform laundry activities according to health standards department.
  • Conduct interview, supervise, train, schedule, counsel and evaluate staff.
  • Ensure laundry equipment and facility are in best operating condition.
  • Perform laundry functions in complete compliance with guidelines and requirements.
  • Conduct budgeting, forecasting and inventory control.
  • Report to the Housekeeping Manager and /or the Executive Housekeeper about activities progress and issues if any.
  • Ensure to maintain top level cleanliness by following set policies, standards and procedures.
  • Lead staff relations effectively within laundry department.
  • Handle concerns of guest and follow up on activities as required.
  • Ensure to promote actively team work within laundry department and maintain strong interdepartmental relations.
  • Plan, organize and hire all laundry colleagues.
  • To supervise the Laundry operations ensuring that the hotel standards and procedures are fully known and followed.
  • To supervise outsourced laundry services, for quality and standard procedures.
  • To ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up.
  • To ensure a correct and economical use of all the chemicals and that the formulas are respected.
  • To ensure a proper storage of the chemicals, respecting the environmental procedures.
  • To maintain the linen and laundry par stocks.
  • To ensure laundry staff has a full knowledge of all the textiles and their proper care.
  • To constantly check the linen, uniform for cleanliness and defects and to recommend replacement if necessary.
  • To maintain constant linen flow to the floors and the outlets.
  • To ensure proper distribution of all articles and efficient handling of guests, managers and employees uniforms.
  • To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity reports.
  • To assist laundry and housekeeping operations during daily peak hours.
  • To ensure work areas and stores are always in a good state of maintenance and that fire hazards and safety hazards are removed.
  • To ensure uncompromising levels of cleanliness and maintenance through each employee’s responsibility.
  • To maintain complete and readily accessible files.
  • To continuously study and evaluate the operations and procedures to increase revenue and productivity.
  • To ensure proper handling of lost and found items.
  • To participate in monthly inventories.
  • To follow up daily check lists.
  • To work closely and enthusiastically with other departments to ensure teamwork and the smooth efficient operation of the hotel.
  • To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.
  • To ensure a proper coverage and supervision of the Laundry at all times.
  • To respect schedules, terms and deadlines as agreed with the Management.
  • To ensure that all team members are updated with the latest administrative, organizational, operational or other changes and news.
  • To conduct / attend a daily line up briefing with the Laundry team to recapitulate tasks and activity.
  • To be an ambassador of the Laundry and of the hotel, in and outside the work place.
  • To ensure trainings and regular “refresher” courses are conducted and attended as scheduled.
  • To report for duty punctually wearing the correct uniform and name tag.

    To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
  • To provide friendly, courteous and professional service at all times.
  • To maintain good working relationships with colleagues and all other departments.
  • To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

Qualifications

  • Previous experience in a laundry management role within a luxury hotel.
  • Knowledge of laundry operations, equipment, and chemicals.
  • Excellent written and verbal communication skills
  • Strong leadership and team management skills.



Required Skill Profession

Other Management Occupations



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    Unlock Your Laundry Manager Potential: Insight & Career Growth Guide


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