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Urgent! Maintenance Supervisor Job Opening In Riyadh – Now Hiring KONE



Job description

We have an exciting opportunity for an experienced Maintenance Supervisor to be based in Riyadh Saudi Arabia, The Maintenance Supervisor will lead the operational service delivery team, ensuring KONE consistently meets customer commitments safely, promptly, and to the highest quality standards.

The Maintenance Supervisor will foster strong customer relationships, guide and motivate Maintenance Technicians, and drive continuous improvement through LEAN practices.

Additionally, they will manage maintenance operations and costs in line with targets, collaborating with the Customer Service and Administration teams to achieve repair and callout sales goals.

Customer Service:

  • Responsible for establishing and maintaining a good relationship with all customers in the area and interacting with them regularly and proactively.
  • Accountable that customer experience touchpoints are followed during the whole maintenance contract lifecycle.
  • Communicates to customers that promises have been delivered.
  • Ensures that customers' queries are answered on time and with the appropriate attention and makes sure complaints are solved accurately and on a timely basis (together with the rest of KONE team).
  • Safety and Quality:

  • Ensures safety of all employees and end-users.
  • Accountable for the delivery of service according to the service contract commitments, the time limits, the KONE quality standards and the local regulations
  • Analyses and takes the necessary actions when new equipment enters the service base.
  • Responsible for investigating near misses, incidents and accidents, and following company policy on evidence custody and internal reporting.
  • People management / Leadership:

  • Develops the competences, motivation and overall performance of the technicians by regular coaching.
  • Ensures the correct level of resourcing.
  • Responsible for determining and approving technicians’ performance objectives
  • Responsible for individual target setting and action planning annually, followed-up in regular reviews.
  • Accountable for communicating safety messages as well as technical and code requirements to his/her technicians.
  • Accountable for technician timesheet validation prior to payroll
  • Repair sales:

  • Manage the repair sales funnel.
  • Accountable for the repair sales leads volume and quality
  • Accountable for monitoring that sales leads are converted to opportunities, tenders and orders by the back-office in time, and responsible for supporting in difficult cases when needed.
  • Through regular customer meetings, identify and promote repair sales leads, opportunities, and open tenders.
  • Create leads for new business opportunities (LIS, VB, DIS and NEB)
  • Maintenance operations:

  • Ensures that the field processes and maintenance methods (MBM, DMP and related evolutions) are followed and the support functions are used correctly.
  • Accountable for proximity stock content ·
  • Accountable for the timely completion of the planned maintenance visits
  • Responsible for promoting and facilitating a proper workload balancing across his team and the related route optimization with the support of him Maintenance Operation Manage
  • Bachelor degree in Engineering.
  • Minimum 5 years of working experience in Elevator & Escalator or similar industries.
  • Excellent verbal and written communication skills in both English and Arabic.
  • Strong communicator with excellent organizational and follow-up skills.
  • Ability to work effectively under pressure.
  • Demonstrates a strong service mindset, prioritizing customer satisfaction.
  • Read more on


    Required Skill Profession

    Supervisors Of Installation, Maintenance, And Repair Workers



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      Unlock Your Maintenance Supervisor Potential: Insight & Career Growth Guide


    • Real-time Maintenance Supervisor Jobs Trends in Riyadh, Saudi Arabia (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Maintenance Supervisor in Riyadh, Saudi Arabia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 550 jobs in Saudi Arabia and 231 jobs in Riyadh. This comprehensive analysis highlights market share and opportunities for professionals in Maintenance Supervisor roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Maintenance Supervisor Job?

      Great news! is currently hiring and seeking a Maintenance Supervisor to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at KONE adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Saudi Arabia laws and regulations
    • What Is the Average Salary Range for Maintenance Supervisor Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Riyadh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Maintenance Supervisor?

      Key qualifications for Maintenance Supervisor typically include Supervisors Of Installation, Maintenance, And Repair Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Maintenance Supervisor?

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    • Interview Tips for Maintenance Supervisor Job Success
      KONE interview tips for Maintenance Supervisor

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the KONE's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Maintenance Supervisor interview at KONE, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the KONE's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Maintenance Supervisor Positions

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