• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Saudi Arabia Jobs Expertini

Manager – Customer Experience Job Opening In Riyadh – Now Hiring Arthur Lawrence


Job description

Arthur Lawrence is urgently looking for a Manager – Customer Experience Support for a client in Riyadh, KSA.

  •   Kindly review the Job requirements below.


    Your immediate application will enable us to place you successfully.


    Must-Have: 10+ years of experience in digital banking platform support and operations.


    Proven expertise in IT infrastructure, including networking (LAN/WAN, firewalls, switches/routers), middleware integration, incident/problem management, SRE practices, backup/recovery, and SLA monitoring.


    Hands-on experience in the banking sector, particularly with banking applications infrastructure, risk/compliance system support, and business continuity planning.


    ITIL 4 certification, fluency in Arabic and English, and strong understanding of SAMA, NIST, IFRS, and ITIL standards.


    Nice to Have Bachelor’s degree in IT, or related field.


    Familiarity with CRM/CX platforms such as Genesys or Twilio, and working knowledge of Agile/Scrum methodologies.


    About Us: Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services.


    Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.


    We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.


    Acknowledgements from Industry Peers: Winner of Entrepreneur 360 Award (2019).


    IAOP Award; Ranked in top 100 internationally.


    Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest.


    Growing companies of America.


    Named one of the top ten fastest growing businesses in Houston in 2016.


    Ranked 25th in the HBJ s Fast 100 Private Companies Award in 2017.


    Our Seven Pillars: We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People and Stewardship Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.

  •   Powered by JazzHR

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

    Related Jobs

    Arthur Lawrence hiring Manager – Customer Experience Support Job in Riyadh, Riyadh Province, Saudi Arabia
    Arthur Lawrence
    Riyadh, Riyadh Province, Saudi Arabia
    Sanofi Group hiring Customer Experience Specialist Job in Riyadh, , Saudi Arabia
    Sanofi Group
    Riyadh, , Saudi Arabia
    Sanofi Group hiring Customer Experience Specialist Job in Riyadh, Saudi Arabia, Saudi Arabia
    Sanofi Group
    Riyadh, Saudi Arabia, Saudi Arabia
    Sowelo Consulting sp. z o.o. hiring Customer Experience Specialist - remote Job in Duba, Tabuk Province, Saudi Arabia
    Sowelo Consulting sp. z o.o.
    Duba, Tabuk Province, Saudi Arabia
    Confidential hiring Delivery Experience Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Confidential
    Riyadh, Riyadh Province, Saudi Arabia
    Confidential hiring Customer Relations Manager Job in Dammam, Eastern Province, Saudi Arabia
    Confidential
    Dammam, Eastern Province, Saudi Arabia
    Ethra Human Resources hiring Customer Care Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Ethra Human Resources
    Riyadh, Riyadh Province, Saudi Arabia
    Ethra Human Resources hiring Customer Care Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Ethra Human Resources
    Riyadh, Riyadh Province, Saudi Arabia
    Ethra Human Resources hiring Customer Care Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Ethra Human Resources
    Riyadh, Riyadh Province, Saudi Arabia
    Ethra Human Resources hiring Customer Care Manager Job in Riyadh, 01, Saudi Arabia
    Ethra Human Resources
    Riyadh, 01, Saudi Arabia
    TAIT Towers hiring Office & Guest Experience Manager Job in Riyadh, Saudi Arabia, Saudi Arabia
    TAIT Towers
    Riyadh, Saudi Arabia, Saudi Arabia
    Forcepoint hiring Customer Success Account Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Forcepoint
    Riyadh, Riyadh Province, Saudi Arabia
    Lucidya hiring Senior Customer Success Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Lucidya
    Riyadh, Riyadh Province, Saudi Arabia
    Arthur Lawrence hiring Manager - Customer Support Solutions Job in Riyadh, Riyadh Province, Saudi Arabia
    Arthur Lawrence
    Riyadh, Riyadh Province, Saudi Arabia
    Microsoft hiring Customer Success Account Manager Job in Saudi Arabia
    Microsoft
    Saudi Arabia
    IBM hiring Customer Success Manager Architect Job in Riyadh, , Saudi Arabia
    IBM
    Riyadh, , Saudi Arabia
    IBM hiring Customer Success Manager Architect Job in Riyadh, , Saudi Arabia
    IBM
    Riyadh, , Saudi Arabia
    IBM hiring Customer Success Manager Architect Job in Riyadh, , Saudi Arabia
    IBM
    Riyadh, , Saudi Arabia
    Respond.io hiring Customer Success Manager (EMEA) Job in Remote, , Saudi Arabia
    Respond.io
    Remote, , Saudi Arabia
    Microsoft Corporation hiring Customer Success Account Manager Job in Jeddah, Saudi Arabia, Saudi Arabia
    Microsoft Corporation
    Jeddah, Saudi Arabia, Saudi Arabia
    Microsoft Corporation hiring Customer Success Account Manager Job in Multiple Locations, Saudi Arabia, Saudi Arabia
    Microsoft Corporation
    Multiple Locations, Saudi Arabia, Saudi Arabia
    Respond.io hiring Customer Success Manager (EMEA) Job in Remote, Saudi Arabia, Saudi Arabia
    Respond.io
    Remote, Saudi Arabia, Saudi Arabia
    Microsoft hiring Customer Success Account Manager Job in Jeddah, Makkah Province, Saudi Arabia
    Microsoft
    Jeddah, Makkah Province, Saudi Arabia
    IBM hiring Customer Success Manager Architect Job in Riyadh, Saudi Arabia, Saudi Arabia
    IBM
    Riyadh, Saudi Arabia, Saudi Arabia
    Hyatt Corporation hiring Experience Planner Job in Saudi Arabia
    Hyatt Corporation
    Saudi Arabia
    Six Senses Southern Dunes - The Red Sea hiring Experience Supervisor Job in saudi arabia, saudi arabia, Saudi Arabia
    Six Senses Southern Dunes - The Red Sea
    saudi arabia, saudi arabia, Saudi Arabia
    Hyatt hiring Experience Planner Job in , , Saudi Arabia
    Hyatt
    , , Saudi Arabia
    Six Senses Southern Dunes - The Red Sea hiring Experience Host Job in saudi arabia, saudi arabia, Saudi Arabia
    Six Senses Southern Dunes - The Red Sea
    saudi arabia, saudi arabia, Saudi Arabia
    Hyatt hiring Experience Planner Job in Saudi Arabia
    Hyatt
    Saudi Arabia
    NCR Atleos hiring Customer Engineer Job in SAUDI ARABIA VIRTUAL, , Saudi Arabia
    NCR Atleos
    SAUDI ARABIA VIRTUAL, , Saudi Arabia
    NCR Atleos hiring Customer Engineer Job in SAUDI ARABIA VIRTUAL, , Saudi Arabia
    NCR Atleos
    SAUDI ARABIA VIRTUAL, , Saudi Arabia
    NCR Atleos hiring Customer Engineer Job in SAUDI ARABIA VIRTUAL, Saudi Arabia, Saudi Arabia
    NCR Atleos
    SAUDI ARABIA VIRTUAL, Saudi Arabia, Saudi Arabia

    Unlock Your Manager Customer Potential: Insight & Career Growth Guide


    Real-time Manager Customer Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Manager Customer in Riyadh, Saudi Arabia, highlighting market share and opportunities for professionals in Manager Customer roles.

    2588 Jobs in Saudi Arabia
    2588
    1452 Jobs in Riyadh
    1452
    Download Manager Customer Jobs Trends in Riyadh and Saudi Arabia

    Are You Looking for Manager – Customer Experience Job?

    Great news! is currently hiring and seeking a Manager – Customer Experience to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Arthur Lawrence adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Saudi Arabia laws and regulations

    What Is the Average Salary Range for Manager – Customer Experience Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Riyadh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Manager – Customer Experience?

    Key qualifications for Manager – Customer Experience typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Manager – Customer Experience?

    To improve your chances of getting hired for Manager – Customer Experience, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Manager – Customer Experience Job Success

    Arthur Lawrence interview tips for Manager – Customer Experience

    Here are some tips to help you prepare for and ace your Manager – Customer Experience job interview:

    Before the Interview:

    Research: Learn about the Arthur Lawrence's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Manager – Customer Experience interview at Arthur Lawrence, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Arthur Lawrence's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Manager – Customer Experience Positions

    Setting up job alerts for Manager – Customer Experience is easy with Saudi Arabia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!