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Manager Infrastructure Services Job Opening In Riyadh – Now Hiring DXC Technology


Job description

Job Description:

Responsibilities

  • Ensure that services consistently meet established SLAs and KPIs, addressing any deviations promptly.
  • Supervise a team of service management professionals, ensuring their productivity and efficient handling of client requests.
  • Engage with clients to gather feedback, address basic concerns, and coordinate support.
  • Collaborate with senior management to assist in the implementation of process improvements to enhance service delivery.
  • Supervise the handling of service incidents, requests, and escalations, ensuring timely resolution.
  • Maintain comprehensive service documentation, ensuring that all processes are well-documented and up to date.
  • Generate reports on service performance and client feedback for review and action.
  • Coordinate resources and schedules to ensure optimal service coverage.
  • Basic Qualifications:

  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
  • Proven experience in Service and Program Management
  • Proficiencies in strategic planning, team leadership, and performance management
  • Continuous learner that stays abreast with industry knowledge and technology
  • Other Qualifications:

  • Advanced degree in a relevant field a plus
  • Relevant certifications, such as PMP (Project Management Professional) or ITIL (Information Technology Infrastructure Library), a plus
  • At DXC Technology, we believe strong connections and community are key to our success.

    Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

    We’re committed to fostering an inclusive environment where everyone can thrive.

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your Manager Infrastructure Potential: Insight & Career Growth Guide


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    2595 Jobs in Saudi Arabia
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    1455 Jobs in Riyadh
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    Are You Looking for Manager Infrastructure Services Job?

    Great news! is currently hiring and seeking a Manager Infrastructure Services to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DXC Technology adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Saudi Arabia laws and regulations

    What Is the Average Salary Range for Manager Infrastructure Services Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Riyadh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Manager Infrastructure Services?

    Key qualifications for Manager Infrastructure Services typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Manager Infrastructure Services Job Success

    DXC Technology interview tips for Manager Infrastructure Services

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    Before the Interview:

    Research: Learn about the DXC Technology's mission, values, products, and the specific job requirements and get further information about

    Other Openings

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    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Final Thought:

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