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Urgent! Manager Technical Service Job Opening In Riyadh – Now Hiring Stryker
Work Flexibility: Field-based
We are looking to hire a Technical Services Manager to provide strategic leadership and ensure operational excellence for field service and repair center teams across KSA.
What you will do:
Provide strategic & commercial leadership
Own and lead commercial and operational service strategy across the region.
Drive ProCare services contract growth through collaboration with Sales and Marketing teams.
Ensure service offerings are positioned, marketed, and priced effectively across regions.
Represent the ProCare business within regional steering committees and leadership teams.
Champion a customer-centric culture that delivers memorable service experiences and increases loyalty and sales.
Partner with internal departments including Customer Care, Distribution, HR, RAQA, and Finance to support seamless service delivery.
Align and collaborate with US ProCare and other EMEA Service teams to leverage best practices and unify global service strategies.
Ensure consistent messaging and execution of service programs aligned with corporate objectives.
Use data-driven decision-making to identify and implement continuous improvement initiatives.
Monitor performance metrics (KPOs and KPIs) to track regional service outcomes and identify areas for growth and optimization.
Provide direct leadership, coaching, and support to regional service managers and high-potential team members.
Own all aspects of talent management including recruiting, onboarding, performance management, training, and career development.
Foster an accountable, high-performing team culture that reflects Stryker’s values and expectations.
Manage regional service financials, including budgeting, forecasting, and P&L performance.
Identify cost-control and revenue-generating opportunities aligned with fiscal objectives.
What you need:
Required:
Bachelor's degree in Business Administration, Engineering, or a related field (or equivalent professional experience).
Minimum 8 years of relevant industry experience in technical service, operations, or engineering.
At least 5 years of people management experience, preferably in a matrixed, global organization.
Proven ability to lead cross-functional teams and collaborate with senior stakeholders.
Demonstrated experience in driving service contract growth and managing complex business relationships.
Strong financial acumen, including managing budgets and P&L statements.
Fluent in English and Arabic.
Must be able to travel up to 40% of the time within the region.
Ability to work in varied environments, including repair centers, hospitals, and corporate offices.
Must be able to manage time, stress, and complex cross-functional interactions effectively.
Preferred:
MBA or advanced degree in business, engineering, or management.
Experience of transitioning from an indirect to direct model
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Unlock Your Manager Technical Potential: Insight & Career Growth Guide
Real-time Manager Technical Jobs Trends in Riyadh, Saudi Arabia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Manager Technical in Riyadh, Saudi Arabia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2714 jobs in Saudi Arabia and 1528 jobs in Riyadh. This comprehensive analysis highlights market share and opportunities for professionals in Manager Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Stryker is currently hiring and seeking a Manager Technical Service to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Manager Technical Service Jobs Riyadh.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Stryker adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Manager Technical Service Jobs Saudi Arabia varies, but the pay scale is rated "Standard" in Riyadh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Manager Technical Service typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Manager Technical Service interview at Stryker, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Stryker's products or services and be prepared to discuss how you can contribute to their success.
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