Order Manager - Siemens Energy, GIS Factory, Dammam KSA
About the Role
Location Saudi Arabia Ash Sharqiyah Dammam Company Siemens Energy Company Ltd.
Organization Grid Technologies Business Unit Switchgears Full / Part time Full-time Experience Level Experienced Professional
A Snapshot of Your Day: As an Order Manager at Siemens Energy, you will play a vital role in ensuring seamless order management services for our clients, making this position ideal for detail-oriented professionals who thrive in fast-paced environments.
You will engage in meaningful projects that enhance customer satisfaction through efficient order processing, fulfillment, and issue resolution.
By collaborating with cross-functional teams, you will contribute to Siemens Energy’s mission of delivering exceptional service while fostering a culture of teamwork, accountability, and continuous improvement.
How You’ll Make an Impact:Provide comprehensive order management services, including quoting, processing, and fulfillment.
Ensure timely release of orders while adhering to established standards and policies.
Monitor and resolve order issues and processing errors to maintain customer satisfaction.
Collaborate with clients to support order entry, dispatch, and payment processes.
Prepare and maintain accurate documentation related to order management activities.
Work closely with internal teams to streamline processes and improve service delivery.
What You Bring:Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
Proven experience in order management or customer service roles.
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Proficiency in order management software and Microsoft Office Suite.
Commitment to customer satisfaction and continuous process improvement.