Purchasing Officer – Tamheer Program

Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Assist customers with order status updates.
Resolve customer complaints and provide appropriate solutions.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to enhance the customer experience.
Continuously improve service processes and procedures.
Qualifications:
Bachelor’s degree or equivalent.
Previous experience in customer service or a related field preferred but not mandatory.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks.
Tamheer Program Requirements:
Must be a Saudi national.

Must not have more than one year of work experience registered in the General Organization for Social Insurance (GOSI).

Must not be currently enrolled in another Tamheer program.