SAP Delivery Manager and Program Architect

Job description

**Introduction**

1.

SAP Delivery Management & Leadership: * Oversee the planning, execution, and successful delivery of multiple, concurrent SAP implementation, upgrade, and support projects.

* Lead and mentor project managers, functional consultants, technical leads, and development teams, fostering a high-performance culture.

* Ensure projects are delivered on time, within budget, and to the required quality standards, meeting client and business objectives.

* Develop and implement robust project governance structures, risk management strategies, and quality assurance processes.

* Manage project financials, resource allocation, and reporting to senior stakeholders.

* Drive continuous improvement in delivery methodologies and tools (e.g., Agile, Activate, Waterfall).


2.

SAP Program Architecture & Strategy: * Define and maintain the overarching SAP enterprise architecture roadmap, ensuring alignment with the organization's strategic goals and business requirements.

* Provide expert architectural guidance and oversight for major SAP initiatives, including S/4HANA transformations, cloud migrations, and integration strategies.

* Design scalable, secure, and high-performing SAP solutions that leverage best practices and optimize system performance.

* Evaluate new SAP technologies, products, and services, making recommendations for their adoption and integration into the existing landscape.

* Ensure architectural consistency, reusability, and adherence to industry standards and regulatory compliance.

* Act as a trusted advisor to business stakeholders on SAP capabilities and strategic direction.


3.

Client & Stakeholder Engagement: * Build and maintain strong relationships with key business stakeholders, client executives, and third-party vendors.

* Act as a primary point of contact for strategic client discussions, understanding their evolving needs and translating them into SAP solutions.

* Effectively communicate complex technical concepts and project statuses to both technical and non-technical audiences.

* Manage expectations, resolve escalations, and ensure client satisfaction throughout the project lifecycle.


4.

Team Leadership & Development: * Recruit, train, and develop a highly skilled team of SAP professionals.

* Conduct performance reviews, provide constructive feedback, and identify professional development opportunities.

* Promote knowledge sharing, collaboration, and a culture of continuous learning within the SAP team.

**Your role and responsibilities**

SAP Delivery Manager and Program Architect is a senior leadership role responsible for the successful end-to-end delivery of complex SAP programs and projects, while also defining and overseeing the strategic architectural direction of SAP solutions across the enterprise.

This role requires a seasoned SAP professional with a deep understanding of SAP functionalities, project delivery methodologies, and enterprise architecture principles.

The incumbent will lead cross-functional teams, manage client relationships, ensure adherence to best practices, and drive innovation within our SAP landscape.

**Required technical and professional expertise**

* Experience:

* [12-15]+ years of progressive experience in SAP consulting, implementation, and program management, with a strong focus on large-scale enterprise projects.

* [5-7]+ years in a leadership role overseeing SAP delivery and/or architectural functions.

* Proven experience leading multiple full lifecycle SAP implementations (e.g., ECC, S/4HANA).

* Demonstrated experience in defining and implementing SAP enterprise architecture strategies.


* Technical Skills:

* Deep functional and/or technical expertise across multiple SAP modules.

* Strong understanding of SAP S/4HANA capabilities, roadmap, and migration strategies.

* Proficiency in SAP integration technologies (e.g., SAP CPI, PI/PO, RFCs, APIs).

* Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their integration with SAP.

* Knowledge of SAP Fiori/UI5 and user experience design principles.


* Managerial & Soft Skills:

* Exceptional leadership, team-building, and people management skills.

* Strong strategic thinking and problem-solving abilities.

* Excellent communication, presentation, and negotiation skills.

* Proven ability to manage complex programs, budgets, and client relationships effectively.

* Strong analytical skills with the ability to translate business requirements into technical solutions.

* PMP, Agile Scrum Master, or equivalent project management certification is a plus.

* SAP certification(s) in relevant modules or architecture are highly desirable.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics.

IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Skill Profession

Other General