Description
Please note: we are recruiting for 2 roles, at each of our key SA centres:
Key Responsibilities
As a key member of the Shopping Centre Management Team, you’ll work closely with our security providers, retailers, emergency services, local law enforcement and other key community stakeholders to drive best practice in incident preparedness, emergency management, contractor performance, and community engagement.
You will have a primary shopping centre working location with some requirement to work at other shopping centres in a support capacity where there is no Security Risk Manager.
Providing leadership presence during peak trade periods, which includes working every second weekend, is a requirement of the role.
Key accountabilities
· Lead local emergency preparedness and incident response, including regular and comprehensive training of shopping centre management teams
· Act as the key connection between the shopping centre management team, security guarding providers and the National Security team
· Manage and enhance the performance of contracted security providers
· Ensure quality assurance in incident reporting and follow-up actions
· Conduct regular security and risk assessments and implement mitigation strategies
· Build strong relationships with local law enforcement, emergency services, schools, and community groups.
· 6 days/4 days roster, every second Sat and Sun worked (Tues-Sun then Tues-Fri).
Experience & capabilities
· Demonstrated experience in security operations or a related field
· Strong understanding of modern security threats, systems, and technologies
· Experience in emergency management and contractor oversight
· Excellent communication, collaboration, and decision-making skills
· Organised and methodical with strong procedural discipline
· Calm, composed, and confident under pressure
· A passion for safety, education, and continuous improvement.
Flexible working options
Birthday leave & purchased additional leave
$1,000 worth of VCX securities rewarded for eligible team members
Generous Parental Leave