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Urgent! Site Lead Job Opening In Saudi Arabia, Saudi Arabia – Now Hiring Oracle



Job description

  • Brief Description

  • Responsible for effective delivery of technical support and installations.

    This will include break-fix tasks, includes hardware, network, cabling and rack deployments, site planning, problem escalation and managing installations in an Oracle Cloud Infrastructure (OCI) datacenter.

    Prioritize ticketing queues, resolving escalations, and clearing blocking issues to enable continued delivery of technician activities in accordance with internal polices and service level agreements.

    Provide 24x7 site coverage for Oracle OCI datacenter sites.

  • About the candidate:
    Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience.
    Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems).
    Experience with data center Mechanical & Electrical equipment.
    Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems.
    Experience working in a “mission critical operations” environment.
    The position involves on-call which means you should have a driving license and be able to reach out to the Data Center site within 60 mins approximately and may require working in cramped spaces or elevated locations.
    Ability to speak confidently and to communicate clearly in a virtual environment.
    Strong adherence to processes and be a Process Champion.
    Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff.
    Experience providing client-facing, direct customer support and service.
    Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual.
    Highly service-oriented, reliable, responsible, self-motivated.
    Good English command.

  • Required Data Center experience:



    Good knowledge of data center design, including electrical and cooling plant & operation
    Good knowledge of airflow management (hot aisle, cold aisle, containment
    Expert in Racking, stacking equipment including commissioning of new racks
    Strong structured cabling skills on fiber & copper (.

    looming, term & test)



    Required systems & hardware expertise:
    Systems administration (Linux and/or Windows Servers)
    Hardware repair, diagnosis & break / fix
    Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
    IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
    Base Operating System Installs and configuration
    Core OS Services: SSH, Telnet, DHCP etc.



    Role Responsibilities and Requirements:

  • Ability to lead site operations and engineers efficiently and effectively
  • Offer technical direction leading local site technicians on all levels.
  • You should be able to execute small projects on your own and work with your manager in planning and executing larger projects.
  • Maintain operational efficiency, manage increasing workloads, and prepare the team for future challenges.
  • Ability to write/enhance/update documentation, processes and procedures.
  • Experience in handling audits and adhering strictly to site compliance standards.
  • Well versed with data center design, infrastructure and operational procedures.
  • Ability to handle Large Scale Events.
  • Ability to manage shift rotations and be part of shifts as needed.

  • Act as HW support expert liaison to other technical teams & non-technical teams (.

    networking, compute, compliance, business operations).
    Understand internal customer problems and provide technical solutions in a timely manner.
    Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware.
    System board level repair and fault diagnosis to SLAs.
    Planning and commissioning new rack positions.
    Involvement with the design and commissioning of new whitespaces.
    Structured cabling installation is a significant part of this position.
    Keep up with the latest technologies and apply them appropriately.
    Adherence to defined Health & Safety processes at all times.
    Working as part of a multi-disciplinary team without friction.
    Additional on premise work at customer locations maybe required .

  • Required Skills
  • Customer Service, Good Communication Skills, IT infrastructure, Linux Server, Hardware Technical Support, Troubleshooting, Compliance, Data Center Design and Infrastructure


    Career Level - IC4


    Required Skill Profession

    Computer Occupations



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      Unlock Your Site Lead Potential: Insight & Career Growth Guide


    • Real-time Site Lead Jobs Trends in Saudi Arabia, Saudi Arabia (Graphical Representation)

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    • Are You Looking for Site Lead Job?

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    • Interview Tips for Site Lead Job Success
      Oracle interview tips for Site Lead

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Oracle's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
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      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
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      • Be Honest: Don't exaggerate your skills or experience.
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      Final Thought:

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