• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Saudi Arabia Jobs Expertini

Technical Account Manager Job Opening In Riyadh – Now Hiring OPSWAT


Job description

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance.

Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

This position is at our front lines, actively coordinating between engineering, sales, and our customers.

You will assist in supporting our catalog of cybersecurity products from troubleshooting issues for clients who have deployed our products to innovating exciting ways to help us always improve our products.

Every day will have interesting new problems to solve across our entire technology stack - from hardware and software applications to managing client cases as the go-to expert.

You should be excited to learn, teach, and collaborate! The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.


What You Will Be Doing

  • Provides software application & technical support to clients for our product catalog.

  • Consulting with the software development team, internal users, and clients to improve application performance.

  • Documenting new processes and improving existing processes as they come up.

  • Communicate with internal team and supporting teams as necessary.

  • Provides SME Tier 1-2 support on OPSWAT catalog as they exist in client environments.

  • Provides occasional presales and professional service/technical support as needed.

  • Maintains case data in Salesforce and Jira.

  • Reports bugs and flaws to the development team as discovered/encountered.

  • Willing to provide and teach knowledge they have to their team.

    Willing to learn and grow with knowledge they may lack.
  • What We Need From You

  • 3 to 5 years of experience (remotely and hands on) in overall troubleshooting of application and environment support including complex client environments.

  • Understanding of networking and systems including OSI model, Purdue Model, RADIUS, Active Directory, Office 365, authentication protocols.

  • Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for Linux.

  • Ability to multitask and react well under pressure in a constantly changing, fast-paced environment.

  • Identifies and resolves problems in a timely manner.

  • Strong analytical, organizational, customer service, and written/verbal communication skills with not only your immediate group, but with other internal and customer facing groups.
  • It Would Be Nice If You Had

  • Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for MacOS, Windows Server, Virtualization (VMWare, Hyper-V, Docker, other), Databases (Postgres, SQL, MySQL, other), Email Systems (Exchange, G Suite, other), Cloud (AWS, Azure, Google Cloud, other), Encryption methods (SSL, TLS, Bitlocker, other) Experience at a tier 2/3 support level.

  • Experience with business or homegrown application support including utilizing and understanding API's (REST, other).

  • Experience with cybersecurity tools and software.

  • Experience imaging, configuring, troubleshooting, maintaining, and advising using GUI and CLI for firewalls, routers, switches, hubs, load balancers, servers, desktops, and SAN/NAS.

    Operation Technology (OT) experience is a plus.
  • Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    Qualys hiring Technical Account Executive Job in Saudi Arabia
    Qualys
    Saudi Arabia
    Adobe hiring Technical Account Director Job in Riyadh, Riyadh Province, Saudi Arabia
    Adobe
    Riyadh, Riyadh Province, Saudi Arabia
    MVP Tech GT LLC hiring Technical Account Manager - Local KSA Job in Riyadh, Riyadh Province, Saudi Arabia
    MVP Tech GT LLC
    Riyadh, Riyadh Province, Saudi Arabia
    SBM hiring Account Manager Job in Al-Zahra'a, Makkah Province, Saudi Arabia
    SBM
    Al-Zahra'a, Makkah Province, Saudi Arabia
    Arista Networks hiring Account Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Arista Networks
    Riyadh, Riyadh Province, Saudi Arabia
    Aramex hiring Account Manager Job in Dhahran, Eastern Province, Saudi Arabia
    Aramex
    Dhahran, Eastern Province, Saudi Arabia
    Parsons Corporation hiring Technical Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Parsons Corporation
    Riyadh, Riyadh Province, Saudi Arabia
    Six Construct hiring Technical Manager Job in saudi arabia, saudi arabia, Saudi Arabia
    Six Construct
    saudi arabia, saudi arabia, Saudi Arabia
    Parsons Corporation hiring Technical Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Parsons Corporation
    Riyadh, Riyadh Province, Saudi Arabia
    Parsons Corporation hiring Technical Manager Job in Riyadh, , Saudi Arabia
    Parsons Corporation
    Riyadh, , Saudi Arabia
    WSP USA hiring Technical Manager Job in Riyadh, , Saudi Arabia
    WSP USA
    Riyadh, , Saudi Arabia
    WSP USA hiring Technical Manager Job in Riyadh, Saudi Arabia, Saudi Arabia
    WSP USA
    Riyadh, Saudi Arabia, Saudi Arabia
    Parsons Corporation hiring Technical Manager Job in Riyadh, Saudi Arabia, Saudi Arabia
    Parsons Corporation
    Riyadh, Saudi Arabia, Saudi Arabia
    Forcepoint hiring Territory Account Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Forcepoint
    Riyadh, Riyadh Province, Saudi Arabia
    NADIA GLOBAL hiring KEY ACCOUNT MANAGER Job in Saudi Arabia
    NADIA GLOBAL
    Saudi Arabia
    Rimfire Resources hiring Field Account Manager Job in Ha'il, Hail Province, Saudi Arabia
    Rimfire Resources
    Ha'il, Hail Province, Saudi Arabia
    Ecolab hiring Sr. Account Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Ecolab
    Riyadh, Riyadh Province, Saudi Arabia
    Genovation AI hiring Sales Account Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Genovation AI
    Riyadh, Riyadh Province, Saudi Arabia
    Skillsoft hiring Account Manager, ILT Job in Riyadh, Riyadh Province, Saudi Arabia
    Skillsoft
    Riyadh, Riyadh Province, Saudi Arabia
    Trend Micro hiring Regional Account Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Trend Micro
    Riyadh, Riyadh Province, Saudi Arabia
    SBM hiring Executive Account Manager Job in Al-Zahra'a, Makkah Province, Saudi Arabia
    SBM
    Al-Zahra'a, Makkah Province, Saudi Arabia
    Snaphunt hiring Strategic Account Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Snaphunt
    Riyadh, Riyadh Province, Saudi Arabia
    WebEngage hiring Strategic Account Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    WebEngage
    Riyadh, Riyadh Province, Saudi Arabia
    Trend Micro hiring Major Account Manager Job in Riyadh, Riyadh Province, Saudi Arabia
    Trend Micro
    Riyadh, Riyadh Province, Saudi Arabia
    SBM hiring Senior Account Manager Job in Al-Zahra'a, Makkah Province, Saudi Arabia
    SBM
    Al-Zahra'a, Makkah Province, Saudi Arabia
    ForeScout Technologies, Inc. hiring Regional Account Manager Job in , , Saudi Arabia
    ForeScout Technologies, Inc.
    , , Saudi Arabia
    Mastercard hiring Manager, Account Management Job in Riyadh, Saudi Arabia, Saudi Arabia
    Mastercard
    Riyadh, Saudi Arabia, Saudi Arabia
    Confidential hiring Account Manager - KSA Job in Riyadh, Riyadh Province, Saudi Arabia
    Confidential
    Riyadh, Riyadh Province, Saudi Arabia
    Forescout Technologies Inc hiring Regional Account Manager Job in Saudi Arabia
    Forescout Technologies Inc
    Saudi Arabia
    Forcepoint hiring Territory Account Manager Job in Saudi Arabia
    Forcepoint
    Saudi Arabia
    Forcepoint hiring Territory Account Manager Job in Saudi Arabia
    Forcepoint
    Saudi Arabia

    Unlock Your Technical Account Potential: Insight & Career Growth Guide


    Real-time Technical Account Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Account in Riyadh, Saudi Arabia, highlighting market share and opportunities for professionals in Technical Account roles.

    465 Jobs in Saudi Arabia
    465
    309 Jobs in Riyadh
    309
    Download Technical Account Jobs Trends in Riyadh and Saudi Arabia

    Are You Looking for Technical Account Manager Job?

    Great news! is currently hiring and seeking a Technical Account Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at OPSWAT adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Saudi Arabia laws and regulations

    What Is the Average Salary Range for Technical Account Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Riyadh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Technical Account Manager?

    Key qualifications for Technical Account Manager typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Technical Account Manager?

    To improve your chances of getting hired for Technical Account Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Technical Account Manager Job Success

    OPSWAT interview tips for Technical Account Manager

    Here are some tips to help you prepare for and ace your Technical Account Manager job interview:

    Before the Interview:

    Research: Learn about the OPSWAT's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Technical Account Manager interview at OPSWAT, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the OPSWAT's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Technical Account Manager Positions

    Setting up job alerts for Technical Account Manager is easy with Saudi Arabia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!