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Technical Support Specialist - Real Time Systems Job Opening In Dhahran – Now Hiring Baker Hughes


Job description

Job Description

Do you like working in collaborative teams and solving technical problems?

Do you enjoy technical challenges?

Be part of a successful team

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets.

Our team provide technical expertise to meet our client expectation.

We provide customers with the peace of mind needed to reliably and efficiently improve their operations.

Partner with the best

As a Technical Support Specialist.

You will be responsible for monitoring real-time data, incident management, and data quality assurance.

You will provide highest level of customer service to the customers and will challenge your ability to perform in a high paced environment.

As a Technical Support Specialist - Real Time System, you will be responsible for:

  • System Operations:
  • Deploy, configure, and maintain applications across diverse environments, including physical servers, virtual machines, and containerized platforms.
  • Delivering comprehensive Tier 3 technical support for infrastructure, applications, networks, databases, and real-time data systems.
  • Lead the resolution of complex production issues through troubleshooting, root cause analysis, incident management, and continuous process improvement.
  • Administer system integrations involving APIs, middleware, and monitoring solutions.
  • Implement and maintain real-time dashboards and collaboration tools to support remote operations.
  • Collaborating closely with cross-functional teams—including Operations, Engineering, Product, Sales, and Development—to ensure consistent and reliable service delivery.
  • Working closely with our customers to understand how they work, their challenges, and translate their requirements.
  • Partner with Enterprise Architects, clients, and vendors to develop and deploy new solutions and technologies.
  • Contribute to enterprise digital transformation efforts, including environment migration initiatives and adherence to security and compliance standards.
  • Oversee small-scale projects or technical workstreams such as tenders/POCs, including planning, risk management, and quality assurance.
  • Generating technical reports and documentations for the system design, procedures, and incidents.

  • Facilitate and conduct system training sessions and documentations.
  • Support works conducted in clients and vendors sites.
  • Real-time Support:
  • Identifying, resolving technical incidents and problems proactively to ensure a prompt solution.
  • Providing real-time-monitoring of drilling activities in order to complete operations in a safe and efficient manner.
  • Field Operations:
  • Regular field visits to remote areas for system troubleshooting.
  • Deploy, configure, and maintain applications across diverse environments
  • Generate technical reports and documentations for the system design, procedures, and incidents
  • Connect and troubleshoot network issues at the field site.
  • Developing your technical knowledge and expertise to provide effective problem solving.
  • Assisting in incident investigations and troubleshooting and diagnosing Realtime system issues.
  • Fuel your passion.

    To be successful in this role you will:

  • Have a Bachelor’s degree in Engineering, Computer Science, or a related field.

    A Diploma may also be considered based on relevant experience.

    (Energy knowledge is a plus).
  • Has 0 to 2 years’ experience in IT systems, infrastructure, and application support.
  • Have knowledge of databases (relational and non-relational).
  • Be a good team player and display good communication skills.
  • Have excellent communication skills and ability to engage with both technical and non-technical stakeholders
  • Have excellent written and verbal English communication skills
  • Additional Skills (Nice to have):

  • Knowledge of networking, APIs (SOAP/REST), and cloud platforms.
  • Clear understanding and knowledge of WITSML protocols.
  • Capable in writing scripts that aid for automation.
  • Knowledge in OpenShift and containerization.
  • Background in real-time data transmission and monitoring systems.
  • CCNP Certification
  • Work in a way that works for you.

    We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

  • 12-hour shift
  • 24/7 support
  • Working with us.

    Our people are at the heart of what we do at Baker Hughes.

    We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work.

    We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

    Working for you.

    Our inventions have revolutionized energy for over a century.

    But to keep going forward tomorrow, we know we have to push the boundaries today.

    We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input.

    Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities.
  • Comprehensive private medical care options.
  • Safety net of life insurance and disability programs.
  • Tailored financial programs.
  • Additional elected or voluntary benefits.
  • Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Technical Support Potential: Insight & Career Growth Guide


    Real-time Technical Support Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Dhahran, Saudi Arabia, highlighting market share and opportunities for professionals in Technical Support roles.

    346 Jobs in Saudi Arabia
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    Download Technical Support Jobs Trends in Dhahran and Saudi Arabia

    Are You Looking for Technical Support Specialist Real Time Systems Job?

    Great news! is currently hiring and seeking a Technical Support Specialist Real Time Systems to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Baker Hughes adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Saudi Arabia laws and regulations

    What Is the Average Salary Range for Technical Support Specialist Real Time Systems Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Dhahran. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Technical Support Specialist Real Time Systems?

    Key qualifications for Technical Support Specialist Real Time Systems typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Technical Support Specialist Real Time Systems?

    To improve your chances of getting hired for Technical Support Specialist Real Time Systems, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Technical Support Specialist Real Time Systems Job Success

    Baker Hughes interview tips for Technical Support Specialist   Real Time Systems

    Here are some tips to help you prepare for and ace your Technical Support Specialist Real Time Systems job interview:

    Before the Interview:

    Research: Learn about the Baker Hughes's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Technical Support Specialist Real Time Systems interview at Baker Hughes, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Baker Hughes's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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