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Mobile Device Management - UEM Technology Support Job Opening In Riyadh – Now Hiring DXC Technology


Job description

Job Description:

Key Responsibilities

 Device Provisioning & Enrollment

  • Register and enroll devices (Windows, iOS, Android) into Intune or co-management via SCCM/Autopilot
  • Create and assign device and compliance profiles, configuration policies and application packages.
  •  Monitoring, Patching & Reporting

  • Monitor device health, update compliance reports and generate basic dashboards/reports.

  • Coordinate and apply patch-management cycles (Windows OS, firmware, mobile OS) through SCCM CB and Intune update rings.

  •  Incident & Service-Request Handling

  • Provide L1/L2 support: troubleshoot connectivity (DNS, DHCP, TCP/IP), AD-group assignments and client-side issues.

  • Log, track and resolve tickets in ServiceNow or Remedy, escalating complex issues to senior staff as needed.

  •  Carrier & Asset Management

  • Serve as point of contact for mobile carriers—coordinate activations, billing inquiries and device replacements.

  • Maintain accurate asset inventory from procurement through decommissioning.
  •  Documentation & Collaboration

  • Develop and update runbooks, SOPs and knowledge-base articles for common tasks and known errors
  • Collaborate with networking, security and application teams to troubleshoot cross-domain issues.
  •  Qualifications

    Education & Experience

  • Bachelor’s degree in IT, Computer Science or related field, or equivalent hands-on experience.
  • 1–3 years in an IT support or Analyst I role, with exposure to SCCM and/or Intune/UEM platforms.

  •  Technical Skills

  • Hands-on with SCCM Current Branch (CB) and Microsoft Intune (or equivalent UEM).
  • Basic Windows OS administration and networking (DNS, DHCP, TCP/IP, Subnetting)
  • Familiarity with Active Directory group management and device-object lifecycle.
  •  Experience with ServiceNow, Remedy or similar ITSM/ticketing systems

     Certifications (Must Have)

  • Microsoft 365 Certified: Endpoint Administrator Associate
  • CompTIA A+
  •  Certifications (Good to Have)

  • CompTIA Network+
  • Microsoft Certified: Azure Fundamentals (Exam AZ-900)
  • At DXC Technology, we believe strong connections and community are key to our success.

    Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

    We’re committed to fostering an inclusive environment where everyone can thrive.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Mobile Device Potential: Insight & Career Growth Guide


    Real-time Mobile Device Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Mobile Device in Riyadh, Saudi Arabia, highlighting market share and opportunities for professionals in Mobile Device roles.

    30 Jobs in Saudi Arabia
    30
    14 Jobs in Riyadh
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    Download Mobile Device Jobs Trends in Riyadh and Saudi Arabia

    Are You Looking for Mobile Device Management UEM Technology Support Job?

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    2. Loyalty

    3. Impartiapty

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    7. Obeying Saudi Arabia laws and regulations

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    DXC Technology interview tips for Mobile Device Management   UEM Technology Support

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